Frequently Asked Questions

What makes your shirts different?

Our shirts are selected for comfort, character, and the kind of lived-in feel that belongs on the trail. The Trail Tee is printed on a garment-dyed Comfort Colors® shirt made from 100% ring-spun U.S. cotton.

Are your shirts made to order?

Yes. Each piece is produced after you order, which helps us avoid unnecessary inventory and waste.

How do I choose a size?

Our shirts use relaxed unisex sizing. Choose your usual size for an easy fit, or size up for an oversized feel. Please check the size guide on the product page before ordering.

When will my order ship?

Production and delivery estimates are explained on our Shipping & Delivery page. You will receive tracking information when your order is on the way.

Can I return or exchange my order?

Please review our Returns & Refunds page. Contact us before sending anything back so we can provide the correct instructions.

How can I reach you?

Email customerservice@thebarksdepartment.com. We are happy to help.